Returns & Exchanges
At NYK1, we want you to be completely satisfied with your beauty professional-grade products. If you are not entirely happy with your purchase, we offer a 30-day return policy for unused and unopened items in their original packaging.
Initiate Your Return
Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original professional packaging, ensuring that all seals remain intact to qualify for a full refund.
Ship the Items
Affix the provided return label or ship the package through your preferred tracked carrier to our processing facility.
Receive Your Refund
Once our quality control team inspects the returned products, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing